Overview

When your PC is experiencing a problem, you want it fixed. With HP Return to Depot, you can get assistance to resolve most issues by phone or online chat. And for more serious problems, send your unit to an authorized repair center near you. Our expert technicians will diagnose and repair your device within 4-7 business days, and we'll pay for its return shipment - so you can get back to business. Return to Depot is a cost-effective alternative to onsite service, and includes labor, parts, and materials.

Benefits

High-quality support: HP will provide telephone technical assistance with installation, product configuration, setup, and problem resolution. In many cases, we can resolve your issues without the need to ship your device.

Reliable, lower-cost alternative to onsite support: For products in non-critical environments, Return to Depot offers an affordable alternative to more costly onsite support.

Features

Remote problem diagnosis and support
Repair at HP designated repair center
Labor, replacement parts, and materials included
Prepaid return shipment of a functional unit back to your location
Four to seven business days standard turnaround time (may vary by geographic location)

• General Information
• • Manufacturer
  • HP Inc.
  • Manufacturer Website Address
  • http://www.hp.com
  • Brand Name
  • HP
  • Service Name
  • Care Pack Return to Depot
  • Product Type
  • Warranty